On  August 12, 2011, the West Vancouver Police Department received two reports of an attempted internet scam.  Two West Vancouver residents were
contacted by persons not known to them.

The call display associated to these calls read “out of the area”.  In each case, the victims were advised that they were speaking to computer software experts who have identified problems with their computers. The victims were asked to turn their computers on so that the caller could install a program to repair the problems. In the first incident the victim allowed the suspect access to the computer and software was installed on the Victim’s computer.  The software was later removed by the victim.  When the second victim was asked her age, she became savvy and hung up the phone.

The West Vancouver Police Department is investigating these incidents and believes them to be part of a scam.

The  West  Vancouver Police caution people against giving out personal information by email or over the phone.  Please ensure that the company or person you are dealing with is a reputable service provider before providing any information.

Report any suspicious circumstances to your local police immediately.

If you have been victimized by this scam or a similar scam, please contact the West Vancouver Police Department (604) 925-7300.